Sept 2018

Privacy Policy

This Privacy Policy governs the manner in which gmh solicitors (“we”) collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) of the http://gmhsolicitors.com and http://gmhsolicitors.co.uk websites (each “Site”). This privacy policy applies to the Site and all products and services offered by gmh solicitors.

Personal identification information

gmh is a data controller and the contact point for data protection queries is Gill Hawken.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to a newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

gmh solicitors also collects any information you may choose to provide in your communications with us. Please do not send us any confidential information until we have confirmed in writing that we act for you. Unsolicited emails from non-clients do not establish a lawyer-client relationship, may not be privileged, and may be disclosed to others.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers used and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to be alerted when cookies are being sent. If they do so, some parts of the Site may not function properly.

How we use collected information

gmh solicitors collects and uses Users’ personal information for the following purposes:

– To personalise User experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

– To improve our Site
We continually strive to improve our website based on the information and feedback we receive from Users.

– To improve customer service
To help us to respond more effectively to customer service requests and support needs.

– To send periodic emails
The email address Users provide will only be used to respond to their enquiries, and/or other requests or questions.

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

– For business reasons
We may process data for legitimate business reasons, for example in order to keep records and enable the efficient running of the business. We will also process data where it is necessary for the performance of a contract or for compliance with a legal obligation.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We do not transfer your data outside of the EEA.

Data retention

We will only hold your data for as long as is necessary, which is usually for as long as you have an active relationship with us and for as long as the law requires.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, IT service providers, trusted affiliates and advertisers for the purposes outlined above.

Your rights to your personal data

You are entitled to: request a copy of the data we hold on you; have us correct any personal data that is incorrect or out-of-date; request that your personal data is deleted if it is no longer necessary for us to process it; withdraw your consent to the processing of your data; request that your data is transferred to another data controller; request a restriction is placed on any further processing of your data; object to how your personal data is processed.

Please email us to submit any such requests.

You can also raise data concerns directly with the Information Commissioner’s Office at https://ico.org.uk/concerns/

Changes to this privacy policy

gmh solicitors has the discretion to update this privacy policy at any time. When we do, we will revise the date at the top of the page. We encourage Users to check this page regularly for any changes and to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

Links

This website may contain links to third-party websites. gmh solicitors is not responsible for the privacy practices or the content of such websites.

Your acceptance of these terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, or any complaints about the way your data is being handled, or any queries about the practices of this Site, or your dealings with it, please contact us at:

www.gmhsolicitors.com
gill@gmhsolicitors.com